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Cookies, usage data and similar tools

When you visit our websites, we may collect certain information by automated means, using technologies such as cookies, pixel tags, browser analysis tools, server logs and web beacons. In many cases, the information we collect using cookies and other tools is used in a non-identifiable way, without any reference to personal information. Cookies are small text files that a website transfers to your computer or other device’s hard drive through your web browser when you visit a website. We may use cookies to make website sign-in and usage more efficient, and to tailor your browsing preferences and improve the functionality of our websites. Cookies can be used for performance management, and for collecting information on how our website is being used for analytics purposes. They can also be used for functionality management, enabling us to make the user’s visit more efficient by, for example, remembering language preferences, passwords and log-in details. There are two types of cookies: session cookies, which are deleted from your device after you leave the website; and persistent cookies, which remain on your device for longer or until you delete it manually. We may use Flash Cookies (also known as Local Stored Objects) and similar technologies to personalize and enhance your online experience.

Our server logs may also collect information about how users utilize the websites (usage data). This data may include a user's domain name, language, type of browser and operating system, Internet service provider, Internet protocol (IP) address, the site or reference directing the user to the website, the website you were visiting before you came to our website and the website you visit after you leave our site, and the amount of time spent on the website. We may monitor and utilize usage data to measure the website's performance and activity, improve the website's design and functionality or for security purposes.  
We may also use pixel tags and web beacons on our website. These are tiny graphic images placed on web pages or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages and promotions.  
You can change your browser settings to block or notify you when you receive a cookie, delete cookies or browse our website using your browser’s anonymous usage setting. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings. If you do not agree to our use of cookies or similar technologies which store information on your device, you should change your browser settings accordingly. You should understand that some features of our websites may not function properly if you do not accept cookies or these technologies  
Where required by applicable law, you will be asked to consent to certain cookies and similar technologies before we use or install them on your computer or other device.  

Linked sites

We may provide links to third parties' websites (“linked sites”) from our websites. Linked sites are not necessarily reviewed, controlled or examined by us. Each linked site may have its own terms of use and privacy notice, and users must be familiar and comply with all such terms when using linked sites. We are not responsible for the policies and practices of any linked site, or any additional links contained in them. These links do not imply our endorsement of the linked sites or any company or service and we encourage users to read these linked sites’ terms and notices prior to using them.  

Web Analyze and User-Tracking

Our intention in employing the analysis and tracking measures that are used is to ensure that the design of our website is tailored to the users’ needs and that it is continually optimized. Another reason we employ the tracking measures is to record the statistics concerning the use of our website and to evaluate this for the purpose of optimizing our offer for you. These interests are to be regarded as legitimate within the meaning of the regulation specified above. The relevant data processing purposes and data categories can be found in the description of the corresponding analysis and tracking tools. 
The analysis and tracking measures specified below and used by us are conducted on the basis of Article 6 (1) point f GDPR. 
We may also use Google Analytics on our website to collect information about your online activity on our websites, such as the web pages you visit, the links you click, and the searches you conduct on our websites. We may use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the site from and the pages they visited. The information generated by those cookies and your current IP-address will be transmitted by your browser to and will be stored by Google on servers in the United States and other countries. Google will use this information on our behalf for the purpose of evaluating your use of our website as described above. The IP address collected through Google Analytics will not be associated with any other data held by Google. For more information about the information gathered using Google Analytics please visit: .

You can prevent these cookies by selecting the appropriate settings on your browser. If you do this you may not be able to use the full functionality of our websites. You may download and install the Google Analytics Opt-out Browser Add-on available here: .

Google Remarketing Technology

Our websites may use Google’s remarketing technology. This technology enables users who have already visited our online services and shown interest in our services to see targeted advertising on the websites of the Google partner network. Likewise users that are similar to the visitors of our website can be addressed. The information generated by the cookie about the website use will be transmitted to and stored on servers in the United States by Google. In the event that the IP address is transferred, it will be reduced by the last 3 digits. Using cookies, the user behavior on a website can be analyzed and subsequently utilized to provide targeted product recommendations and advertising based on the user’s interests. If you would prefer to not receive any targeted advertising, you can deactivate the use of cookies for these purposes through Google by visiting the website:

Alternatively, users can deactivate the use of cookies by third party providers by visiting the Network Advertising Initiative’s deactivation website : Please note that Google has its own data protection policy which is independent of our own. We assume no responsibility or liability for their policies and procedures. Please read Google’s privacy policy before using our


11) Your Rights

You may request to access, rectify, or update your inaccurate or out-of-date personal information by contacting us via email:

To the extent of applicable law, you may have the right to request erasure of your personal information, restriction of processing as it applies to you, object to processing and the right to data portability. You may also have the right to lodge a complaint with a supervisory authority.


12) Consent and Withdrawal of Consent:

By providing personal information to us, you understand and agree to the collection, processing, international transfer and use of such information as set forth in this Privacy Notice. Where required by applicable law we will ask your explicit consent. 
You may always object to the use of your personal information for direct marketing purposes or withdraw any consent previously granted for a specific purpose, free of charge by clicking on relevant links on our websites, following the directions contained in an email.


13) Automated Decision-Making

vGreens Holding GmbH respects your rights under law regarding automated decision-making.


14) How to contact us

If you would like to communicate with us regarding privacy issues or have questions, comments or complaints, please contact us via email.

In compliance with the Privacy Principles, vGreens Holding GmbH commits to resolve complaints about our collection or use of your personal information. European Union individuals with inquiries or complaints regarding our Privacy policy should first contact our Privacy Office at the above link.


15) Modifications to our Privacy Notice

We reserve the right to change, modify, and update this Privacy Notice at any time. Please check periodically to ensure that you have reviewed the most current notice.


16) Local addenda for certain countries

We have extended the Privacy Notice with specific information for certain countries where required by applicable local law.


17) Legal basis of data processing

Article 6 (1) a of the GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary to fulfil a contract of which the person concerned is a party, the processing is based on Article 6 (1) b of the GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services.

If our company is subject to a legal obligation by which processing of personal data is required, such as for the fulfilment of tax obligations, the processing is based on Article 6 (1) c of the GDPR. In rare cases, the processing of personal data may be required to protect vital interests of the data subject or another natural person, such as would be the case in accidents on the business premises.
In addition, processing operations could be based on Article 6 (1) f of the GDPR if the processing is necessary to safeguard the legitimate interests of our company or a third party, insofar as the interests, fundamental rights and fundamental freedoms of the data subject do not prevail. The legitimate interest in particular includes efficient, customer friendly and high quality provision of service.


18) Rights of the data subject

Data subjects according to the GDPR are entitled to the following rights. If the data subject wishes to exercise the right to information, he/she may at any time contact our data protection team or another employee of the controller.

Right to withdraw consent under data protection law

As a data subject in the processing of personal data, you have the right to withdraw your consent to the processing of your personal data at any time with future effect. To do so, an email or other declaration in text form shall be sufficient. You can direct your withdrawal in writing to:  

Right to information

As a data subject of the processing of personal data, you have the right at any time to obtain free information from the party responsible for processing about your personal data which is stored and to receive a copy of your personal data. The right to information concerns the following information:

  • the purposes of processing

  • the categories of personal data processed

  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations

  • if possible, the planned duration for which the personal data shall be stored or, if this is not possible, the criteria for determining such duration

  • the right to correct or delete personal data concerning the data subject or to restrict the processing by the controller or a right of withdrawal to such processing

  • the right of appeal to a supervisory authority

  • if the personal data is not collected from the data subject: All available information on the origin of the data

  • the existence of automated decision making including profiling according to Article 22 (1) and 4 of the GDPR and, at least in these cases, meaningful information regarding the logic involved and the scope and intended effect of such processing with respect to the data subject

  • Furthermore, the data subject also has the right to know whether personal data has been transferred to a third country or to an international organization. In such a case, you are also entitled to obtain information on the relevant guarantees in connection with the transmission.

Right to rectification

As a data subject of the processing of personal data, you have the right to demand the immediate correction of incorrect personal data concerning you. You also have the right to request the completion of incomplete personal data, including by means of a supplementary statement, taking into account the purposes of processing.

Right to erasure ("Right to be forgotten")

As the data subject of the processing of personal data, you have the right to request that the personal data concerning you be deleted without delay, provided that one of the following reasons is satisfied and the processing is not required

  • The personal data was collected for such purposes or otherwise processed for which they are no longer necessary (the data is no longer needed).

  • The data subject withdraws his or her consent to the processing of personal data in accordance with Article 6 (1) a of the GDPR or Article 9 (2) a of the GDPR and there is no other legal basis for processing.

  • The data subject lodges an objection against the processing of data pursuant to Article 2 (1) 1 of the GDPR and there are no overriding legitimate reasons for processing, or the data subject lodges an objection against the processing of data pursuant to Article 2 (1) 2 of the GDPR.

  • The personal data was processed illegally.

  • Erasure of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States, to which the controller is subject.

  • The personal data were collected in relation to information society services offered pursuant to Article 8 (1) of the GDPR.

If the personal data of vGreens Holding GmbH were made public and our company as the controller is obligated in accordance with Article 17 (1) of the GDPR to the erasure of personal data, we shall take appropriate measures taking into account the available technology and implementation costs, we shall take reasonable steps to notify other data controllers who process the published personal data, in particular to delete all links to such personal data or copies or replications of such personal data, insofar as the processing is not required.

Right to restriction of processing

As a data subject of the processing of personal data, you have the right to request the restriction of processing if one of the following conditions is met:

  • The correctness of the personal data is contested by you for a period of time that enables the controller to verify the correctness of the personal data.

  • The processing is unlawful, you object to the erasure of personal data and instead demand that the use of personal data be restricted.

  • The controller no longer needs the personal data for the purposes of processing, you however need them to assert, exercise or defend legal claims.

  • You have objected to the processing pursuant to Article 2 (1) 1 of the GDPR and it is not yet clear whether the legitimate grounds of the controller outweigh yours.

Right to data portability

As a data subject of the processing of personal data, you have the right to receive the personal data relating to you which you provided to us in a structured, common and machine readable format. In addition, you have the right to transmit this data to another controller without hindrance from the current controller, insofar as the processing does not conflict with the consent pursuant to Article 6 (1) a of the GDPR or Article 9 (2) a of the GDPR, that it also does not conflict with a contract pursuant to Article 6 (1) b of the GDPR and the processing is performed with the aid of automated procedures, insofar as the processing is not necessary for the performance of a task in the public interest or in the exercise of official authority which was delegated to the party responsible for data processing. 
Furthermore, in exercising your right to data portability pursuant to Article 22 (1) of the GDPR, you have the right to demand that the personal data be transmitted directly by us to a controller, insofar as this is technically feasible and insofar as this does not affect the rights and freedoms of other persons. 

Right to object

As a data subject of the processing of personal data, you have the right, at any time for reasons arising from your particular situation, to object to the processing of personal data concerning you which takes place in order to safeguard a legitimate interest of the controller. This also applies to profiling based on these provisions, whereby vGreens Holding GmbH points out that no profiling is carried out. vGreens Holding GmbH shall no longer process personal data in the case of an objection unless we can prove compelling security reasons for such processing which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

vGreens Holding GmbH processes personal data to carry out direct advertising, therefore the data subject has the right at any time to object to the processing of personal data for the purpose of such direct advertising. This also applies to profiling insofar as it is associated with such direct advertising. If you object to vGreens Holding GmbH about the processing for direct marketing purposes, we shall no longer process your personal data for such purposes.

Automated individual decision making including profiling

As a data subject of the processing of personal data, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, insofar as the decision

  • is not necessary for the conclusion or performance of a contract between you and the controller or

  • is permitted by Union or Member State legislation to which the controller is subject, and where such legislation contains appropriate measures to safeguard your rights and freedoms and legitimate interests, or

  • is performed with your express consent.

With regard to the processing of personal data, vGreens Holding GmbH does not use purely automated decision making systems which have a legal effect on you or significantly affect you in a similar manner.

Right to lodge a complaint with a supervisory authority

As the data subject of the processing of personal data you have the right to complain to a supervisory authority, in particular, in the Member State of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of personal data concerning you is contrary to data protection laws.

Cookie Policy

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